Distance Sales Contract

This Distance Sales Contract outlines the rights and obligations between AWorldPrint BV and its customers regarding the sale of products. This contract is governed by the Consumer Protection Law No. 6502, covering distance sales transactions aimed at consumers.

1. Parties

  • Seller:
    • AWorldPrint BV, registered office address: [EEDVERBONDKAAI 242, 9000,1881
      GENT – BELGIUM], Phone: [+32], Email: [support@aworldprint.com].
  • Buyer:
    • Every consumer purchasing products through the AWorldPrint BV website.

This contract regulates all commercial relations between the buyer and the seller and aims to protect the rights of buyers.

2. Subject of the Contract

The subject of this contract encompasses all stages related to the sale of products provided by AWorldPrint BV. The promotion of products, their prices, payment conditions, and delivery times will be presented to the buyer before the order is confirmed. The contract becomes effective when the buyer places an order.

3. Order and Confirmation Process

  • The buyer reviews the products available on the AWorldPrint BV website and places their order.
  • After the order is completed, the seller sends an email to the buyer confirming that the order has been received.
  • The order confirmation establishes the validity of the contract. The buyer has the right to receive the products within the specified time frame from the date of order confirmation.

4. Prices and Payment

  • Product prices are updated and indicated on the AWorldPrint BV website. Prices are presented inclusive of VAT.
  • Payment options:
    • Credit Card: You can make payments using common credit cards such as Visa and Mastercard.
    • Debit Card: You can securely pay using your debit card.
    • Other Secure Payment Methods: Alternative payment methods such as PayPal are also available.
  • The buyer selects their preferred payment method during the order process and enters the necessary information to complete the payment. SSL encryption is used to ensure the security of payments.

5. Delivery Conditions

  • Products will be delivered within [Delivery Time] business days from the date the order is confirmed.
  • Delivery will be made to the address specified by the buyer. The buyer’s identity will be verified at the time of delivery.
  • The buyer has the right to check the condition of the product upon delivery. Any damage or deficiency must be reported immediately during delivery.

6. Return and Refund Policy

The buyer may request a return within 14 days of receiving the product. The return process is as follows:

  1. Return Request: The buyer contacts customer service to initiate a return request.
  2. Return Request Form: The buyer fills out the return request form and submits their request.
  3. Product Submission: The buyer returns the item in its original packaging and unused condition to the specified address.

7. Privacy and Data Protection

AWorldPrint BV places great importance on protecting the personal data of buyers.

  • Data Collection: Personal data such as contact information, payment details, and order information are collected.
  • Data Usage: Collected data is used solely for processing orders, ensuring customer satisfaction, and marketing activities.
  • Data Security: AWorldPrint BV takes all necessary technical and administrative measures to protect personal data and securely stores it. Our privacy policy explicitly states how data is collected, used, and protected.

8. Dispute Resolution

Any disputes arising from this contract will be resolved by the [Competent Court]. The buyer always has the right to appeal to the Consumer Arbitration Board to protect their rights.

  • Consumer Rights: Buyers are protected under the Consumer Rights Law and have the right to use legal rights for any grievances.

9. Enforceability

This contract comes into effect at the moment the buyer places their order and establishes a binding agreement between AWorldPrint BV and the buyer. Both parties are obliged to comply with the current laws in addition to this contract.