Refund and Return Policy of AWorldprint
At AWorldprint, customer satisfaction is our top priority. We strive to deliver high-quality products and services; however, we understand that there may be occasions when a return or refund is necessary. Below is our policy regarding refunds and returns:
1. Eligibility for Returns
To be eligible for a return, items must be unused and in the same condition that you received them.
Items must be in their original packaging.
You must provide a receipt or proof of purchase.
2. Return Process
To initiate a return, please contact our customer service team at [email address] within 14 days of receiving your order.
We will provide you with instructions on how to return your item.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
5. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Important Notes on Shipping Costs
Please be aware that shipping costs incurred for returning items will not be reimbursed.
7. Contact Us
If you have any questions about our return policy, please contact us at [email address] or visit our website at [website link].
Thank you for choosing AWorldprint!